Service quality index(SQI) certification

SQI is a globally recognized service quality certification process that enables customers to understand and reliably rate the quality of delivered service for most of the service providers.

Service Quality enhancement management consultation

CSQE offers three major services to it’s valued clients. We offer:
1. Service Quality index (SQI) certification
2. Management consultancy for enhancing client’s service quality standards
3. Renewal of SQI certifications after each one year of original certification

ENSURING CONSUMER RIGHTS IN GETTING THE RIGHT SERVICE

We lead clients through accelerating changes in their service delivery, helping them harness the power of enhanced service quality to deliver new outcomes from their business.

Whom we serve

Advertising agencies

Airlines

Education industry

E-commerce industry

Fashion industry

Commercial banks

Non- banking financial institutions

Health care industry

Tourism and hospitality industry

Insurance industry

IT service management companies

Media and communication companies

About

“Center for Service Quality Enhancement (CSQE)” is country’s leading independent, end-to-end service quality enhancement platform. CSQE’s technology independence, global talent and extensive partner network help clients harness the power of service innovation to thrive on change and guide their quality enhancement journeys.

Our Target

We have a goal for 2019

1 Happy Clients
1 Projects
1 Customer Service

Our Mission & Values

We lead clients through accelerating changes in their service delivery, helping them harness the power of enhanced service quality to deliver new outcomes from their business.