Service quality index(SQI) certification
SQI is a globally recognized service quality certification process that enables customers to understand and reliably rate the quality of delivered service for most of the service providers.
Service Quality enhancement management consultation
CSQE offers three major services to it’s valued clients. We offer:
1. Service Quality index (SQI) certification
2. Management consultancy for enhancing client’s service quality standards
3. Renewal of SQI certifications after each one year of original certification
ENSURING CONSUMER RIGHTS IN GETTING THE RIGHT SERVICE
We lead clients through accelerating changes in their service delivery, helping them harness the power of enhanced service quality to deliver new outcomes from their business.