Md. Rifatur Rahman Joarder
Mr. Rifatur Rahman Joarder joined Center for Service Quality Enhancement (CSQE) as a Financial
Consultant with the view to enhance the quality of banking and financial services delivery in our
country. He has thorough experience on Banking and Capital Market. Being a passionate financial sector
manager for years Mr. Joarder gathered considerable Knowledge about Customer Relationship
Management, Treasury & Corresponding Banking, Corporate Banking, Retail Banking, SME Banking,
Mutual Funds Operations, Securities Analysis & Trading, Portfolio Management and Project
Management. He worked for various banks and financial organizations for 24 years with latest Position
as the Deputy Chief Executive Officer in Vanguard Asset Management Limited. Prior to this position he
also worked in AMERICAN EXPRESS BANK, BRAC Bank Limited, LR Global Bangladesh Asset Management
Company Ltd. in various top management position since 1995.
He has guided organizations through strategic initiatives, regulatory and supervisory oversight issues.
Mr. Joarder's experience on the customer services and problems allows him to understand clients need
and permits him to recommend solutions that create persistence to improve service qualities,
profitability of the organization and reduce reputational risk. He is a Certified Foreign Exchange Risk
Management Trainer and conducted training as a resource person of SEDF (Training and Advisory wing
of IFC). He is also an Alumni member of "Global Corporate Governance Association" of International
Finance Corporation (IFC), Dhaka. He did his MBA in Finance & Banking from South East University.