Advance Your Workforce with CSQE’s Training Programs​

Empowering Professionals, Transforming Organizations

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We at the Center for Service Quality Enhancement (CSQE) feel that people are the very engine whom make your business successful. We have a comprehensive portfolio of globally relevant yet locally contextualized training programs to build leadership, enhance operations and improve service excellence across industries in Bangladesh.

CSQE has got the right training solution for you whether you are an ambitious person trying to sharpen your skills or an organization looking for effective corporate team development.

Why Train with CSQE?

✅ Founded by Prof. Dr. Md. Tareque Aziz, a pioneer in relationship marketing & service quality

✅ Backed by Global Expertise – Trainers from Bangladesh and international institutions

✅ Real-World Relevance – Case-based, interactive, and outcome-driven learning

✅ Industry-Agnostic Impact – Trusted by organizations in banking, retail, healthcare, education, and more

✅ Recognized Frameworks – Home to the proprietary Service Quality Index (SQI)

Our Training Programs

Management Development Program (MDP)

Short-Term Certificate Courses for Graduates and Professionals

Our MDP courses are intended to instill some hands-on, actionable learnings that can improve people interaction in customer-facing, operational roles. These curriculums features sessions led by experts, case studies from the real world, and group projects.

Current MDP Courses:

  • Professional Service Quality Certification (PSQC101) – Ideal for future service providers
  • Retail Operations Management (ROPN101) — perfect for mid-level management in retail
  • Service Quality Improvement through Leadership (RBCS101) – For customer service employees
  • Strategic perspectives on omni channel retailing: opportunities & challenges (RMKT301) for senior executives
More About MDP

Corporate Training Program

Tailored Learning Solutions for Teams & Organizations

CSQE designs in-house and on-site training solutions custom fit to meet the specific needs of your organization. Whether it’s through leadership development programs or DEI training, our programs give teams the tools and mindsets to thrive in an ever-competitive marketplace.

Trending Topics for Corporate Training:

  • Leading Well — Leading with Empathy & Connectedness
  • Communication & Team Building
  • Negotiation & Conflict Resolution
  • Project & Time Management
  • Governance, Risk, Compliance, and Ethics
  • Reinventing Sales / Excellence & Customer Experience
  • Presentation & Remote Working Adaptability

All sessions are customizable, designed and delivered by expert facilitators with encyclopedic industry knowledge.

More About Corporate Training

Client Sectors We Serve

We deliver the most trusted training programs across, all industries. CSQE enables company of all sizes, from start-ups to market leaders, to improve service quality, leadership, and operational excellence.

🏢 Corporate & Financial Services

  • Commercial Banks
  • A Non-Banking Financial Institution (NBFI)
  • Business Process Outsourcing (BPOs)
  • Insurance Companies

🛍️ Retail & Consumer Services

  • Shopping Malls & Retail Chains
  • E-commerce Companies
  • Fashion & Apparel Brands
  • Restaurants & Cafes
  • Gyms & Fitness Studios
  • Companies Involved In Wedding & Event Management

✈️ Travel, Tourism & Hospitality

  • Airlines & Aviation
  • Hotels & Resorts
  • Tourism Agencies
  • Transportation & Logistics Business

🏥 Healthcare & Wellness

  • Hospitals & Clinics
  • Health & Wellness Centers

🎓 Education & Training

  • Education Schools, Colleges & Universities
  • Training Institutions & Professional Training

💻 Technology & Media

  • IT Service Management Companies
  • Online Marketing Agencies
  • Training with 1.5 million unique text assets.

🎬 Entertainment & Lifestyle

  • Movie Theatres & Cinemas
  • Lifestyle Brands

🎯 Advertising & Marketing

  • Advertising Agencies
  • Brand Communication Firms

Whether you’re a startup or a corporate giant, CSQE delivers measurable results through tailored learning journeys.

Empower Your Workforce with Us

Ready to invest in your team or personal development?
Let CSQE be your training partner for a future-ready, service-driven, high-performing workforce.

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